Operations Management System BÜS for ASFINAG

Within the traffic management and information system VMIS, the Austrian road operator ASFINAG uses a system to guarantee optimal availability for all installations and components of the road infrastructure.

The key task of the delivered Operations management system BÜS based on PSIroads/OM is the monitoring of the operation state of all devices and equipment of the traffic telematics infrastructure operated by ASFINAG and to support the entire maintenance process for the austrian highways.

The BÜS system supports the employees of the traffic control centre in the performance of their daily tasks. This significantly simplifies the processes necessary for the operational and preventative maintenance and repair of the traffic telematics infrastructure, hence provides a higher performance efficiency. Furthermore the compliance with the executed services according to the Service Level Agreements of third-party service suppliers is observed.

The main components of the BÜS system

  • Process control and monitoring: gathering of operation states and disruptions of all connected devices (road-side equipment, IT-infrastructure, communication networks etc.) are gathered and represented in multiple views.

  • Process management: the execution of fault clearance as well as the scheduling and performance of planned pro-active maintenance work is supported documented.

  • Contract management: all attributes of service level agreements with third-party suppliers relevant to the performance of maintenance work is managed on device level.

In follow-up projects the system was extended for the support of internal maintenance processes operated by internal service suppliers and the registration of work order-related working hours.

Offline operation of the BÜS on mobile devices has been introduced in 2015.