Events (operation states, measurement values and counted values) are recorded in real-time and sequenced correctly. In addition to visualization in lists, graphs, diagrams, images and archiving, events or logical combinations can trigger alarms indicated visually and/or acoustically.
Defined alarms, events and indicators are displayed in lists and reports. Freely defined filters can be set to evaluate the alarms.
The interaction with the operated components is realized via standard protocols or individual implementation of vendoe-specific protocols. Modern IT communication tools such as web services are used for third party communication.
All planned or unplanned maintenance activities are performed in a central order management. The orders include operational measures, reports,responsibilities and requirements based on the service level agreements (SLA).
Events and operations are archived and can be used for later reporting.
All monitored and maintained equipment is managed. Hierarchical and topological dependencies can be applied and specific attributes can be defined freely.
The relationship with external service providers is implemented as service level agreements (SLA). For the service providers responsible for the maintenance of telematic equipment the parameters of the agreed service level agreements such as response times, maintenance procedures and pentalties are stored and monitored.