Additional modules of the PSIroads/OM

Add-on module of PSIroads/OM

Building on the functions of the basic module, PSIroads/OM offers additional functions for traffic and incident management and maintenance in traffic telematics. In planning and resource management, planned maintenance contracts are automatically generated according to manufacturer specifications and internal regulations and the execution is coordinated accordingly between the road operator and internal and external service providers.

The task-based time recording system directly records the working times and allowances of each service provider for each ticket as well as the maintenance work performed by the service technican on site.  This shortens documentation times and enables cause-related reporting and invoicing of services.

PSIroads/OM also has mobile solutions. This enables service technicians to record and document their activities on site. The recorded data is synchronized with the head office, eliminating unnecessary travel times.

Further maintenance and repair functions

Service manual

In the service manuals all maintenance related activities to be performed for each equipment or type of equipment are defined. Each action has a cycle time and checklists to document the process.

Order generator

Based on the defined service manuals maintenance orders can be generated for all equipment. The maintenance orders are assigned to the service provider automatically according to their responsibilities.

Planning and disposition

Maintenance orders are scheduled and monitored annually and weekly on dispatching boards. In addition to the automatic generation and allocation, maintenance orders can also be created and dispatched manually. Gantt diagrams, functions for determining responsibility and audits of resource shortages support the user.

Availability check

The performance of maintenance orders is checked automatically and the equipment availability is determined. This is the basis for strategic maintenance scheduling. Problems specific to equipment can be identified quickly and can be reduced by appropriate maintenance strategies.

Inventory management

The correct performance of maintenance and repair services requires the availabilty of material that is either in stock or can be requested via specific purchasing systems connected by interfaces. PSIroads/OM manages warehouses and inventories. Material needed for performing of fault clearance services or maintenance measures are taken from the warehouse and inventory is updated automatically.

Fault management

Faults are detected automatically by indicatios of the monitored telematic infrastructure or can be entered manually. Depending on the type of faults, fault clearance orders are created and assigned to the service provider. The status of fault clearing is monitored. Repairs completed later than the contractually agreed retstoration time can be penalized.

Performance management

The operation states of monitored telematic infrastructure (such as accessibility, error counters, work load) are monitored constantly. Deviations from the normal states are logged and forwarded to fault management according to their severity.

Help Desk

PSIroads/OM supports a form based hotline by parameterizable interviews. In interviews answers to questions for the isolation of problems are logged. Depending on the answers context related follow-up questions are offered to the user so recurring problems can be answered simply and effectively.